Privacy Policy

 

Privacy Policy for Credit Card Processing

Ember Industries LLC

Effective Date: [Insert Date]

Ember Industries LLC ("Company," "we," "our," or "us") is committed to protecting the privacy and security of our customers' personal and financial information. This Privacy Policy outlines how we collect, use, and safeguard your credit card information when processing transactions.

1. Information We Collect

When you make a payment using a credit card, we may collect the following information:

  • Name
  • Billing Address
  • Shipping Address (if applicable)
  • Email Address
  • Phone Number
  • Credit Card Information (processed securely through a third-party payment processor)
  • Transaction Details

2. How We Use Your Information

We use the information collected for the following purposes:

  • To process payments and complete transactions
  • To verify identity and prevent fraudulent activity
  • To provide customer support and respond to inquiries
  • To comply with legal and regulatory requirements

3. How We Protect Your Information

We take appropriate security measures to protect your credit card and personal information, including:

  • Using PCI-compliant third-party payment processors
  • Implementing encryption and secure socket layer (SSL) technology
  • Restricting access to sensitive information to authorized personnel only

4. Third-Party Payment Processors

Ember Industries LLC does not store or retain your credit card information. All payments are securely processed through trusted third-party payment processors that comply with industry security standards, including PCI-DSS (Payment Card Industry Data Security Standard) compliance.

5. Sharing of Information

We do not sell, trade, or rent your personal or credit card information to third parties. We may share your information with:

  • Third-party payment processors for transaction processing
  • Law enforcement or regulatory authorities when required by law
  • Service providers assisting in business operations (e.g., fraud prevention, customer support)

6. Your Rights and Choices

You have the right to:

  • Request access to the personal information we hold about you
  • Request corrections or updates to your information
  • Opt out of marketing communications (if applicable)

7. Data Retention

We retain transaction records as required by law and financial regulations. Credit card information is not stored by Ember Industries LLC but is handled by secure third-party payment processors.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Ember Industries LLC

812 Barstow Ave

559-298-1610

Sales@phh-clovis.com

By using our services, you acknowledge and agree to the terms outlined in this Privacy Policy.