Town & Country 
Luxury Fireplaces

Town & Country Luxury Fireplaces is renowned for pioneering the "clean-face" gas fireplace category and offering highly customizable, architectural fire features.

Town & Country Luxury Fireplaces – The pioneers of clean-face luxury and unmatched design freedom.

Founded in 1978 on Vancouver Island, British Columbia, Town & Country Luxury Fireplaces revolutionized the industry by introducing the first "clean-face" fireplace—a design that eliminated unsightly louvers to focus entirely on the flame. As a division of Pacific Energy Fireplace Products, they combine heavy-duty construction with sophisticated design, allowing for bespoke creations that fit both traditional and ultra-modern spaces. Their "Design-A-Fire" system and cool-touch glass technologies give architects and homeowners the freedom to use high-quality finishing materials right up to the fire’s edge, making the fireplace a seamless part of the home’s architecture. 


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Why Do We Trust Town & Country Luxury Fireplaces?

At Ponderosa Hearth & Home, we champion Town & Country Luxury Fireplaces as the true innovators of the modern hearth. They pioneered the original 'clean face' design, delivering expansive, unobstructed views of the fire that set the industry standard for luxury. We love the creative freedom their 'Design-A-Fire' system offers, allowing us to collaborate with you to mix and match burners, logs, and panels for a truly one-of-a-kind look. Additionally, their 'Cool Touch' technology solves a frequent design challenge by allowing TVs or artwork to be safely mounted directly above the unit. Backed by the Pacific Energy family, these fireplaces are built like tanks, ensuring that their high-end aesthetic is matched by undeniable reliability and long-term performance.  

Town & Country offers a premium warranty structure that reflects their build quality.

  • Coverage: Limited Lifetime Warranty on the combustion chamber (firebox) and heat exchanger. Comprehensive 2-year warranty on parts and labor.
  • Warranty Page: Town & Country Warranty Info (See "Warranty Brochure" link in footer)
  • Registration: Product Registration

YouTube: Town & Country Luxury Fireplaces YouTube

Years in Business: Founded in 1978 (47+ Years).

Parent Company: Pacific Energy Fireplace Products.

Home Page: www.townandcountryfireplaces.com

Headquarters: 2975 Allenby Rd, Duncan, BC V9L 6V8, Canada.

Customer Service

Contact: As a manufacturer, they primarily handle support through their authorized dealer network, you may contact us to get more help.

Contact Form: Online Contact Form

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Ready to Transform Your Home?

From custom fireplaces to dream outdoor kitchens, we’re here to help bring your vision to life—reach out now to get started.